Privacy Policy

We may collect information that you voluntarily provide to us, including:

• name
• phone number
• WhatsApp number
• email address
• city or general location
• company, farm, clinic, retail outlet, or organization name
• profession or business type
• product or brand of interest
• inquiry type
• information contained in messages or inquiry forms
• any other information you voluntarily provide when contacting us

Please do not submit sensitive personal information that is not necessary for your inquiry.

When you visit our website, certain technical information may be collected automatically by our website hosting, security, analytics, or related service providers.

This may include:

• IP address
• browser type
• device type
• operating system
• referring pages
• pages visited
• approximate geographic information derived from technical data
• date and time of access
• website performance and diagnostic information

The exact information collected depends on the technologies and third-party services actually enabled on the website.

Our website may use cookies or similar technologies where necessary for website functionality, security, analytics, preferences, or performance.

If analytics, advertising, or other optional tracking technologies are introduced, this Privacy Policy should be updated to accurately describe those services and their purposes.

Users may be able to control cookies through their browser settings. Disabling certain technologies may affect some website functionality.

Information collected through the website may be used to:

• respond to product inquiries
• provide requested product information
• respond to availability questions
• communicate regarding distributor, retailer, farm, veterinary, or other business inquiries
• respond to partnership or commercial inquiries
• provide customer support
• understand which products or services visitors are interested in
• operate, maintain, secure, and improve the website
• prevent misuse, fraud, or security incidents
• maintain appropriate business and communication records
• comply with applicable legal or regulatory requirements

We will not use information submitted through an inquiry to diagnose or treat a bird or flock.

The website provides links that allow visitors to contact Divine Meridian Group through WhatsApp.

When users choose to communicate through WhatsApp, their interaction is also subject to WhatsApp's own terms and privacy practices.

Information sent through WhatsApp may be processed through WhatsApp's systems and is not controlled solely by Divine Meridian Group.

Users should avoid sending unnecessary sensitive or confidential information through WhatsApp.

If a user contacts us by email, telephone, or another communication channel, we may retain information associated with that communication where reasonably necessary to respond to the inquiry, maintain business records, resolve disputes, prevent misuse, or comply with legal obligations.

Information submitted through product inquiry forms is intended to help Divine Meridian Group understand the nature of the inquiry.

Submitting an inquiry:

• does not constitute a purchase
• does not create a contractual relationship
• does not guarantee product availability
• does not constitute veterinary advice
• does not guarantee that Divine Meridian Group will be able to fulfil the request

We do not sell personal information submitted through this website.

Information may be disclosed where reasonably necessary to:

• website hosting, infrastructure, email, security, or technical service providers
• personnel or representatives responsible for responding to inquiries
• relevant business or distribution partners where necessary to respond to a product or commercial inquiry
• professional advisers where appropriate
• governmental, regulatory, judicial, or law-enforcement authorities where required by applicable law
• another party where necessary to protect legitimate legal rights or website security

Where an inquiry concerns a product manufactured or supplied by an authorized distribution partner, relevant inquiry information may be shared with that partner when reasonably necessary to address the inquiry.

Our website contains links to third-party websites, including those of:

• Divine Pharmaceuticals
• Prix Pharmaceutica
• LahoreBay
• potentially other external resources

We do not control the privacy, security, availability, or content practices of third-party websites.

Users should review the privacy policies of those websites before providing information to them.

We take reasonable administrative and technical measures intended to protect information handled through our website.

However, no internet transmission, electronic communication, or storage system can be guaranteed to be completely secure.

We may retain information for as long as reasonably necessary to:

• respond to an inquiry
• maintain appropriate business records
• manage an ongoing business relationship
• resolve disputes
• protect legal rights
• prevent abuse
• comply with applicable legal requirements

Information that is no longer reasonably required may be deleted, anonymized, or otherwise disposed of where appropriate.

This website is intended primarily for adults, businesses, poultry farms, poultry veterinarians, distributors, veterinary / poultry retailers, and poultry health professionals.

We do not knowingly seek personal information from children through this website.

Users may contact us to ask about personal information they have submitted through the website or request correction or deletion where reasonably applicable and legally permissible.

We may need to verify identity before processing certain requests.

We may update this Privacy Policy when our website, business practices, technologies, or applicable requirements change.

The updated version will be posted on this page with a revised effective date.

Divine Meridian Group

Email: info.divinemeridian@gmail.com

Phone / WhatsApp: 0335 1180680

Pakistan

Online-only business.